Terms and Conditions

1. Booking and Payment

A booking is confirmed only when a deposit or full payment has been received and acknowledged in writing by the property owner. Until payment is confirmed, no dates are held.

Payment may be made via PayWise, bank transfer, or another method agreed in writing. The total amount due, including any applicable fees, will be confirmed before payment is taken.

Prices are listed in Trinidad and Tobago Dollars (TTD) unless otherwise stated. Rates are per night for the entire condo and are subject to change prior to booking confirmation.

2. Cancellation and Refunds

Cancellations made more than 14 days before the check-in date will receive a full refund, less any processing fees. Cancellations made between 7 and 14 days before check-in will receive a 50% refund. Cancellations made less than 7 days before check-in are non-refundable.

Refunds will be processed within 5 to 10 business days using the same payment method used to book. In exceptional circumstances — such as severe weather, national emergency, or force majeure — refund terms may be adjusted at the owner’s discretion.

3. Check-In and Check-Out

Standard check-in time is 3:00 PM. Standard check-out time is 11:00 AM. Early check-in and late check-out may be available on request, subject to availability, and may incur an additional charge.

Check-in is self-managed using a lockbox. Full instructions will be sent to the confirmed guest contact before arrival. Guests are responsible for securing the property and returning the key at check-out.

4. Occupancy and Guest Rules

The maximum occupancy is five guests. Guests not listed in the booking are not permitted to stay overnight without prior written consent. Day visitors may be allowed at the owner’s discretion.

Guests agree to comply with the House Rules provided at the time of booking. Failure to follow the House Rules may result in early termination of the booking without refund.

Smoking is not permitted anywhere inside the property. Pets are not permitted unless agreed in writing in advance. Events, parties, and gatherings beyond the registered guests are not permitted without prior written approval.

5. Damage and Liability

Guests are responsible for any damage to the property, furnishings, or equipment caused during their stay. Any damage will be reported promptly and the cost of repair or replacement will be charged to the guest.

The property owner accepts no liability for loss, theft, or damage to guest belongings during the stay. Guests use the property and its facilities at their own risk. The property owner is not responsible for any personal injury sustained on the premises unless caused by proven negligence.

6. Modifications

Changes to confirmed bookings — including date changes, guest count adjustments, or extensions — are subject to availability and must be requested in writing. A modification fee may apply.

The property owner reserves the right to decline a booking or cancel a reservation if there is a reasonable belief that the guest will not comply with these terms, or in the event of circumstances beyond reasonable control.

7. Governing Law

These terms are governed by the laws of the Republic of Trinidad and Tobago. Any disputes arising from a booking will first be addressed through direct negotiation between the guest and the property owner.

8. Contact

For questions about these terms, contact the property owner directly via the Contact page or via WhatsApp at +1 (868) 123-4567. We aim to respond within one business day.